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ORDERING

The easiest way to place your order with Darche is directly through our online store. In order to do so, you will need to register here with us and you are all set!

To become a wholesale trader with Darche, please provide your ABN during registration. Once we receive your application, one of our sales representatives will be in touch within 5 business days to verify your account and ensure we are a good fit for one another. Please contact us if you need help or would like to discuss the registration process.

If you are an existing customer and wish to place your order via phone, email or fax then please contact us at:

Phone:  1300 367 695 (AU) | 0800 327 243 (NZ)
Email:   info@darche.com.au
Fax:      +613 9380 3630

Mon-Fri: 9:00am - 4:00pm AEST

75 Heyington Ave Thomastown,
VIC, 3074 Australia

CUSTOMER SUPPORT

FOR PRODUCT ASSISTANCE - PLEASE VISIT DARCHE FAQ'S

FOR PRODUCT REGISTRATION - PLEASE VISIT CUSTOMER PRODUCT REGISTRATION

FOR WARRANTY TERMS AND WARRANTY CLAIMS - PLEASE VISIT DARCHE WARRANTY

If you still require further customer support, please contact our customer service team.

SHIPPING INFORMATION

Due to ongoing shipping delays outside of our control we cannot guarantee that items ordered before the dates below will arrive at their stated times.

*Please note that although we endeavour to deliver within the said days, there may be exceptions of delays.

Please allow for order processing days. 1 - 2 Business days.

AUSTRALIA Road Service State Estimated delivery time
Metropolitan QLD, NT, WA and TAS 5-8 days*
Metropolitan SA, NSW, ACT 3-4 days*
Metropolitan VIC 2-3 days*
Non-Metropolitan QLD, NT, WA and TAS 7-10 days*
Non-Metropolitan SA, NSW, ACT 4-7 days*
Non-Metropolitan VIC 3-5 days*
NEW ZEALAND Road Service Estimated delivery time
Metropolitan 7-10 days*

* Estimated shipping times based on business days

IMPORTANT NOTICE: Darche does not deliver to PO BOX addresses.

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